Public information site · Secure customer intake · Yoco-hosted checkout when available

Data rights & PAIA

Data-rights and access information.

Customer intake creates a private service record. Use the published support route for data-rights requests while the formal Information Officer route is confirmed.

POPIA rights

  • Request access to personal information
  • Request correction or deletion where applicable
  • Object to certain processing
  • Raise a complaint through the approved channel

Request route

Email support@truescope.co.za with the intake reference and the minimum information needed to describe the request. Do not send identity documents until a secure verification route is confirmed.

PAIA access

This website is not a formal PAIA request portal. Formal access requests must use the responsible party's confirmed PAIA process once published.